Terms and Conditions
TERMS OF SERVICE
So we understand no one really likes reading (or writing) legalese and all this convoluted writing. But people smarter than us say it needs to be done, so here it is.
This website is operated by Yotribe Lifestyle Private limited. Throughout the site, the terms “we”, “us” and “our” refer to Yogify. Yogify offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
SECTION 1 – ONLINE MARKETPLACE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if the information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 – PRODUCTS OR SERVICES (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Cancellation Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear on the site. We cannot guarantee that your computer monitor’s display of any color will be accurate.
We reserve the right but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made on our site. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
SECTION 7 – OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control or input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 8 – THIRD-PARTY LINKS
Certain content, products, and services available via our Service may include materials from third parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.
SECTION 9 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS
If at our request, you send certain specific submissions (for example contest entries, photos) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality, or another personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.
SECTION 10 – PERSONAL INFORMATION
SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 12 – PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is and ‘as available for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Ayush Retreats, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
In no case shall Ayush Retreats be liable for any costs incurred due to the cancellation of events from either party as well as due to Acts of God such as natural disasters and other events outside human control.
SECTION 14 – INDEMNIFICATION
You agree to indemnify, defend and hold harmless Ayush Retreats and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference or your violation of any law or the rights of a third party.
SECTION 15 – SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 – TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 17 – CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 18- PAYMENTS AND PAYOUTS
We charge a standard 15% commission on the total booking amount you receive from a guest that found you through our platform. This commission is charged on the total package, including extras that are booked at any point after the initial booking.
Commissionable extras include:
- Additional nights
- Private Yoga Classes
- Ayurvedic Consultations
- Detox Packages
- 1:1 Coachings
- Other types of 1:1 consultations
- Post retreat coaching
- Surf lessons
- Diving lessons
This list is subject to change at any time and without prior notice.
Bookings through our platform
Our commission is kept from the deposit, and the remaining balance is paid directly to you. Please note that we send payments once a minimum balance of INR 10000 is reached. This saves transfer fees for you. If you’d like to receive your payout earlier, please contact our support team.
Once someone books a retreat, we hold the money we’ve received in escrow until you have confirmed their arrival at your retreat center.
We do payments twice a month, on the 1st and 15th. Payouts made on the 1st of the month are for bookings that arrived between the 14th and 29th of the previous month. Payouts made on the 15th of the month are for bookings that arrived between the 30th of the previous month and the 13th of the current month.
We will default to paying retreat owners in Rupees (INR). Payments received from various currencies are converted at the time of booking to INR at the exchange rate at the time of booking. We will then default to paying out in INR from that converted amount.
There may be situations in which we pay out INR and it can be converted to a retreat owner’s local currency, but this is at our discretion. We are not responsible in any way for fluctuations in currency exchanges, nor are they set by us.
Yogify takes a 15% commission on the total price of the retreat. If a user books through us, the payment processing fee of 3% on the deposit will be deducted when we pay out to the retreat owner after the guest’s arrival date. The retreat owner will cover the payout fee when we send the money over. Yogify has the discretion to change the methods of money transfer at any time. We will do our best in finding the most efficient way of sending money.
A Transferable Booking allows the guest(s) to change their arrival date to a future date within 1 year of the original arrival date, dependent on the retreat/training’s future availability. This request can only be made once per booking no later than 7 days before the original arrival date.
The price of the booking may be subject to change in accordance with seasonality or similar price changes. This has to be communicated and confirmed with the guest(s).
To offer this for your retreat/training you should have Book Instantly and the Transferable Booking option turned on in the retreat wizard.
Bookings directly through you (if you process your own payments)
If the customer came through our site and then paid you directly, we expect you to share the booking details with us immediately.
Once we receive the details from you, we add them to our system and send you an invoice for our 15% commission. All invoices are sent out 40 days before the guest’s arrival date and are to be paid 30 days before the arrival date (10 days net).
Late Payment Fee
If an invoice is not paid within 10 days after you receive it, a late payment fee of 5% of the total invoice amount will have to be charged. If an invoice still isn’t paid 30 days after you receive it, the late fee will be 10%.
Whenever possible, we try to minimize transactions by matching outstanding commission invoices with upcoming payouts. This saves transaction fees for you.
We greatly appreciate you letting us know of any bookings from guests we brought you. This is part of the honor system we work on. When retreat owners proactively tell us about bookings, we take notice! Outside of the honor system, we track and monitor inquiries. We’ll reach out once a month to see who booked.
If we find out that a retreat owner is trying to hide a booking from us, we’ll, unfortunately, have to ban them from our site.
We work hard to bring customers to all of our retreat owners. No doubt you’d feel a break in trust if the roles were reversed and we tried to hide a booking from you.
We’re not some faceless corporation, we’re real people who put our lives into this because we believe yoga and meditation can transform the world.
Thank you for honoring our work!
SECTION 19 – LOWEST PRICE GUARANTEE
If a retreat owner lists a retreat on Yogify, they are not allowed to list it for a lower price elsewhere. By listing a retreat here, retreat owners are stating and agreeing that this is the lowest price they offer on the retreat. Why do we have this clause?
Because we work extremely hard here at Yogify to help bring you, customers. We’ve set up a situation in which we give you $10 if you give us $1. I think you’d have to agree that it’s a great deal for any business, no?
But listing a retreat on our site, and then selling it for a lower price elsewhere impedes our ability to provide this wonderful service to you. It undermines the trust our visitors place in us, and you.
We’re here as a family, and part of being a family is recognizing the contributions of every member. We wouldn’t be here without you, and we’re here to help your business thrive.
Let’s work together on this as a team, because we’re all here for the same purpose: to help make the world a better place.
SECTION 20 – BEST PRICE GUARANTEE TERMS
Best Price Guarantee – If you find a lower rate on yogify or on another website by 23:59 local time the day before your retreat, inform us and we will help you get that price. Our retreat owners are not allowed to put a higher price on our site than they have listed elsewhere for the same retreat.
Submitting a Claim – You are required to complete your request using the Yogify Contact us form by 23:59 local time the day before your retreat starts. If you’ve found a lower price, it has to be available for booking at the time you contact us. This is determined by our support team.
The sameness of the Retreat – Our Best Price Guarantee is available only for exact itinerary matches, including retreat, room type, cancellation policy, and the date of travel as booked through Yogify Also, the sameness must be to the exact same retreat purchased on its own through another website. For example, if you book a retreat on another website as part of a special package it won’t be eligible for our Best Price Guarantee. Our Best Price Guarantee applies to the cost of a booked retreat, as presented on your booking confirmation receipt, including any taxes and fees collected by us from you at the time of your booking. The Best Price Guarantee does not apply to any taxes or fees collected by any third party from you. Our Best Price Guarantee isn’t available if you book a retreat on another website, and the price of that booking isn’t known until after your purchase. In addition, if there are requirements to be eligible for the lower price, including and without limitation: residency, region, and age, you must meet every single one of these requirements.
The lower prices must be available to the general public – In order to be eligible for Our Best Price Guarantee, the prices must be both advertised and available to the general public. The following terms also apply for our Best Price Guarantee: the guarantee does not apply to rates offered on competitors’ membership program websites; corporate discounts or rates; group, charter, rewards program, incentive, meeting, convention, consolidator or interline prices; prices obtained via auction or similar process, or prices available only by using a coupon or other promotion not offered to the general public. In addition, the lower price can’t come from a website where a call is required to get the rate, or from an e-mail that you received.
Verifying your claim – All claim requests are subject to verification by Yogify We don’t accept screenshots or other purported evidence of a lower price that we at Yogify can’t confirm independently. We will not verify any request that we believe, in our sole discretion, is the result of a printing or other error or is made fraudulently or in bad faith.
Getting your refund for a verified claim – If your request is verified, you will receive a credit to the credit card that you used for your reservation. Where you have paid for your retreat at the time of booking, we will send your refund upon verification of your request. Where you have chosen to pay later at the retreat center, you will pay the center the original price upon arrival and we will send your refund after you have completed your stay. Please be aware that it may take up to 30 days or the next billing cycle for your refund to appear on your credit card statement.
Right to change – We at yogify reserve the right in our sole discretion to modify or discontinue the Best Price Guarantee or to restrict its availability to any person, at any time, for any or no reason, and without prior notice or liability to you. Your eligibility under the Best Price Guarantee is determined by the terms that are in effect at the time of your claim. Our failure to enforce any provision of these Terms & Conditions shall not constitute a waiver of that provision.
SECTION 21 – INTERNATIONAL TRAVEL
You have the responsibility for the following: you meet all requirements of foreign entry, and your necessary documents for travel (passports, visas, and others) are valid and organized for foreign entry. yogify does not have a unique understanding or knowledge of your necessary documents for travel or the foreign entry requirements. We strongly encourage you to check any prohibitions on travel, different warnings, general announcements, and advisories that the government of your travel destination has issued. We encourage you to check this before booking your retreat and itinerary.
Visas and Passports: For this information, you should contact the respective Embassy or Consulate for your travels. Change in requirements happens and you should always double-check to make sure all your information is current before booking your retreat and leaving on your flight. We accept no liability in the event the airline or airport refused to grant you entry onto the flight, or if you are not allowed into a country due to a lack of proper requirements such as a passport, visa, or other documents that might be required for travel. This also applies to countries that may not be your final destination, but just stop gaps. This includes any situation in which an aircraft stops, even if you stay in the plane or airport.
Health: You must consult with your doctor for the necessary and encouraged inoculations for your travel. Do this before you depart. You have responsibility for the following: taking any and all recommended medications, receiving the required inoculations, meeting entry requirements for health, and following medical advice given for your travel.
Yogify offers retreats and other products in other countries, but this does not represent or warrant that travel to these areas is either risk-free or even advised. Yogify is not liable for any losses or damages that may occur or result from traveling to these locations.
SECTION 22 – CURRENCY CONVERTER
The following terms and conditions apply to any currency conversion or display on our website: The respective currency rates come from sources that are available to the public, including the European Central Bank, and are to be used only as guidelines. These currency rates have not been verified, nor are we promising they are accurate. The actual currency rates may vary. These rates may or may not be updated daily. The information regarding currency rates is believed to be accurate, but Yogify does not guarantee or warrant their accuracy of them. If you use these currency rates for any financial purpose, you should first consult a professional in the finance arena to verify that the rates are accurate. You are not authorized to use the currency rates or other information relating to it for any purpose outside of your own personal use. You are expressly prohibited from redistributing, reselling, or using this information for any commercial purposes.
SECTION 23 – PHOTO SUBMISSION GUIDELINES
If you submit any photos they must be:
- On an appropriate topic: All your photos must be relevant to your retreat, location, surrounding area, housing, accommodation, or other closely relevant topics.
- Friendly to families and the overall community:
- No photos should be submitted that are: not legal, vulgar, pornographic, obscene, or offensive/insulting.
- No photos should be submitted that: are an invasion of privacy of another person or entity or violate any personal rights.
- No photos or information should be submitted that are: of children or any third parties without receiving prior consent. If a child is under 13 their parent can give consent.
- You must be above 13 to submit photos or other submissions to our site.
- Original photos: Only photos that you own or own the proper rights to can be submitted. No other photos are allowed to be submitted. Submitting photos from other sources is not allowed. No photos should be submitted that infringe upon any trademark, copyright, or any other right of a third party.
- Non-commercial: No photos should be submitted that includes any content that’s intended for a commercial purpose. This includes logos, promotional photos, and branding material.
- No harmful files No photos should be submitted that: are intended or result in damage to computers, servers, or any property of Yogify or anyone using Yogify. Viruses and any harmful code being submitted is strictly prohibited.
SECTION 24 – NOTICE OF INFRINGING MATERIAL
If it is your belief, and this belief is held in good faith that certain materials hosted by Yogify infringe your copyright, you can send us a written notice including the information below. You must know that we will not process any complaints that are incomplete or improperly filled out. You may be exposed to liability for damages if you have misrepresentations in your notice about whether certain content or activity is infringing.
- You must show the copyrighted work you are claiming was infringed. You must show clear identification.
- You must show the material on the website with a clear identification, such as a link to the infringing material in question.
- You must include a statement that you clearly have a “good faith belief that the material that is claimed as copyright infringement is not authorized by the copyright owner, its agent, or the law.”
- You must include a statement that “the information in the notification is accurate, and under penalty of perjury, the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.”
- You must include your telephone number, your full address, and your email address.
- You must include a signature from the owner of an exclusive right that is allegedly infringed, or the person who is authorized to act on the behalf of the owner of the exclusive right that is allegedly infringed.
SECTION 25 – REVIEWS, COMMENTS, PHOTOS, AND OTHER SUBMISSIONS
We love hearing from you guys.
Be aware of this: by submitting content to this Website by electronic mail, postings on this Website or otherwise, including any hotel reviews, photos, videos, questions, comments, suggestions, ideas or the like contained in any submissions (collectively, “Submissions”), you grant Ayush Retreats and the affiliated, co-branded and/or linked website partners through whom we provide service, a nonexclusive, royalty-free, perpetual, transferable, irrevocable and fully sub-licensable right to (a) use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from and publicly display and perform such Submissions throughout the world in any media, now known or hereafter devised; and (b) use the name that you submit in connection with such Submission. You acknowledge that the Ayush Retreats may choose to provide attribution of your comments or reviews (for example, listing your name and hometown on a hotel review that you submit) at our discretion and that such submissions may be shared with our supplier partners.
You are fully responsible for the content of your Submissions, (specifically including, but not limited to, reviews posted to this Website). You are prohibited from posting or transmitting to or from this Website: (i) any unlawful, threatening, libelous, defamatory, obscene, pornographic, or other material or content that would violate rights of publicity and/or privacy or that would violate any law; (ii) any commercial material or content (including, but not limited to, solicitation of funds, advertising, or marketing of any good or services); and (iii) any material or content that infringes, misappropriates or violates any copyright, trademark, patent right or other proprietary rights of any third party. You shall be solely liable for any damages resulting from any violation of the foregoing restrictions, or any other harm resulting from your posting of content to this Website.
You acknowledge that Ayush Retreats may exercise its rights (e.g. use, publish, delete) to any content you submit without notice to you. If you submit more than one review for the same hotel, only your most recent submission is eligible for use.
Every now and then we may offer our customers certain incentives to leave reviews for retreats, centers, or teachers. These can be credits, coupons, contest entries, or others. We are fiercely in support of impartial, fair, and honest reviews, so the previously mentioned incentives are made available to customers no matter the rating they end up giving.
SECTION 26 – CANCELLATION POLICY
We define 4 levels of standard cancellation policies that apply to all retreats purchased on our site:
- 100% deposit refund for cancellation 1+ days before the retreat start date.
- The remaining balance is due upon arrival.
If paid at the time of booking, a full refund of the remaining balance is available up to the day before your retreat start date.
Please note: For deposit and remaining balance amounts, refer to your booking summary email. Flexible
- 100% deposit refund for cancellation 30+ days before the retreat start date.
- 50% deposit refund for cancellation 15-29 days before the retreat start date.
- 0% deposit refund for cancellation 0-14 days before the retreat start date.
- The remaining balance is due upon arrival.
If paid at the time of booking, a full refund of the remaining balance is available up to the day before your retreat start date.
Please note: For deposit and remaining balance amounts, please refer to your booking summary email. Moderate
- 100% deposit refund for cancellation 60+ days before retreat start date.
- 50% deposit refund for cancellation 30-59 days before retreat start date.
- 0% deposit refund for cancellation 0-29 days before retreat start date.
- Remaining Balance
- The remaining balance is due 30 days before the retreat start date.
- If paid at the time of booking, a full refund of the remaining balance is available up to 30 days before your retreat start date.
- If you cancel 0-29 days before your retreat start date remaining balance is not refundable
- Please note: For deposit and remaining balance amounts, please refer to your booking summary email. Custom
- Defined by the retreat owner.
Cancellation within 72 hours of Booking
We expect our hosts to reply to all bookings done through our platform within 24 hours. Please confirm the reservation directly with the guest who booked. Using the email address provided in our booking confirmation emails.
If for any reason you are unable to accept the booking, please communicate immediately to the guest and us.
We provide the guests with a 72-hour grace period to cancel their booking. If a guest asks to cancel their booking within this grace period they will receive a full refund of their deposit or amount paid.
After the 72-hour grace period, the cancellation policy, set by you, for your listing will go into full effect.
In case of a dispute of the deposit, Ayush Retreats submits all the available evidence to the cardholder’s bank. We also inform the retreat owner and ask for any further evidence we can use to submit to the bank. In case the dispute is lost and the money is refunded to the cardholder/guest, Ayush Retreats cannot be held liable for the amount lost and will invoice the retreat owner in case the deposit was already paid out.
Ayush Retreats owns the rights to the deposit money and with that, the right to make the final decision on it. If we feel it appropriate to refund the deposit to a guest due to issues of any kind, we have the right to do so, regardless of the cancellation policy in place.
As a customer, if you book a retreat directly on our platform you have the right to cancel your booking within 72 hours and receive a full refund of the amount paid.
For cancellations made after 72 hours, please refer to the cancellation policy of your booking
SECTION 27 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at our Contact page